EduConcierge is the premier real-time customer support service provided exclusively for EduCon attendees. You can also ask a question or make a request by Tweeting an @reply to @educonphilly or by emailing


  • Ellie Kreidie

    Ellie Kreidie Chief Concierge

    Gabrielle (Ellie) Kreidie, an SLA Senior, will be serving as the Chief Concierge at EduCon 2.9! Currently Ellie is a Youth Commissioner to the City of Philadelphia. Ellie internes at Community Legal Services and Turning Points for Children, two strong Philadelphia non profits, working hard to make life better for low income Philadelphians. During the summer of 2016, Ellie was awarded the National Security Language Initiative for Youth (NSLI-Y) scholarship sponsored by the US State Department, where she traveled to Jordan and learned Arabic. Ellie is always willing to help and hopes she can be a great help at EduCon for all participants! In her spare time, Ellie is either obsessing over every current news international and domestic event or cheering on her favorite team, FC Bayern Munich. If you have any questions before or during the conference, don’t hesitate in contacting Ellie on Twitter, @EllieKreidie.

  • Tomas Arango

    Tomas Arango Assistant Concierge

  • Kaamil Jones

    Kaamil Jones Assistant Concierge

    Kaamil Jones, an SLA Senior, is the Assistant Concierge and Director of Presenter Services for EduConcierge. This is his fourth and final year on the team. Kaamil is an active member within the SLA community including in SLA’s Students Run Philly Style chapter, where he ran his second marathon this past November. Kaamil is enrolled in the CTE Digital Video program and is a SLAmbassador, which took him to Frankfurt, Germany. Kaamil enjoys going to school and representing the SLA community. Kaamil is excited for this year’s Educon and can’t wait to help people during the weekend!

  • Rebecca Snyder

    Rebecca Snyder Head Concierge

    Rebecca Snyder, an SLA junior, is excited to be part of the EduConcierge team as Head Concierge! This is her third year on the team. Becca loves the SLA community and is involved wherever possible. Becca plays soccer in the fall and has also managed the girls’ softball and boys’ basketball teams. Becca is in the CTE digital video program, which gave her the opportunity to travel to Herzegovina for the Mediteran Film Festival. She also assistant teaches a photography course in this department. Whenever Becca can, she loves to travel and be immersed in other cultures. She also enjoys finding new places around the city. Becca looks forward to helping you at this years Educon and hopes you enjoy your time there!